Operations Support Agent [Hong Kong S.A.R.]

 

(23003MM)

Hong Kong-Hong Kong-Hong Kong | Full-time | Permanent | Shift

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

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Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Working Location: Chek Lap Kok

Reporting to the NCG Supervisor, Operations Support, you will liaise and work closely with the operations team in order to provide clerical and documentation support of shipments entering and exiting the Central Asia Hub

• Execute flight movement alerts, transmit shipment information and prepare flight documentations
• Rectify and follow up on network on non-conforming shipments.
• Conduct and coordinate warehouse searches generated by network trace requests
• Print shipment manifest for shipment lodgement
• Prepare and handle the documentation for Dangerous Goods and Lithium battery
• Register, maintain and follow the trace in DHL application to resolve the Lost and Found shipment

YOUR PROFILE

Requirements:

• Secondary education with at least 2 years clerical or operations support experience
• Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage
• Fair command of spoken English and Cantonese
• Hands-on PC skills
• Hardworking, attentive to details, patient with customer service sense
• Willing to work on 24-hour shift duties

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com

Posting Legal Entity DHL Aviation (Hong Kong) Ltd.

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