Post Date
15 May 2023
Job Requirements
- 2 years’ experience at luxury hotels or spas
- Qualified Holder of International Beauty Diploma such as CIDESCO, ITEC or equivalent
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Job Duties
- Handle telephone enquiries with professional telephone manner
- Upgrade treatment bookings and maximize the productivity of each therapist and treatment room
- Ensure a warm, friendly and professional welcome to all members visiting The Spa
- Responsible for all Member accounts for services and treatments carried out
- Ensure that accurate and correct payment is received
- Organize schedule to maximize the use of time and profitability while ensuring that the clients’ needs are met
- Complete the daily opening and closing procedures professionally and accurately
- Answer telephone calls in a professional manner and ensure that messages are accurately and immediately passed on
- Take a proactive approach to retail sales within the reception area by offering advice to clients
Working location: Tai Tam
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